Absence from Work Certificates

Under the Fair Work Act 2009, pharmacists have authority to issue Absence from Work Certificates to people covered by the Act as proof of legitimate absence from work. They cannot be provided for absences relating to pregnancy or compassionate leave.

Absence from Work Certificates can be provided by your pharmacist to verify:

  • Absences from work due to illness or injury (personal leave), or
  • Absences due to illness or injury to a member of the employee’s immediate family or household (carer’s leave).


Absence from Work Certificates are issued at the pharmacists’ discretion at pharmacies which offer this service. Pharmacists can only issue certificates for conditions that are within their scope of practice; such as minor ailments. If your illness or injury is outside a pharmacist’s ability to assess, they will refer you to a doctor or other relevant healthcare professional.

Absence from Work Certificates can be issued for short periods of leave and cannot be backdated. You may be asked for a form of identification (ID). If you need an Absence from Work Certificate for a carer the person who is ill must be present.

At Star Pharmacy we conduct consultations for an Absence from Work Certificate in store by one of our pharmacists. If you require this service, you may visit one of our pharmacies and talk to our pharmacist. Please be advised that a $40 fee applies for this service. You can book a time through our booking site prior to coming in or come in and talk to our staff. If you are unable to visit the pharmacy, please book in to pre-populate information and phone pharmacy to complete consultation. We will then endevour to email your certificate.

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